DELIVERY DELAYS - Delays are expected at this time of year, please wait until the quoted 5 working days before contacting us.
Please note: Our processing and shipping times are subject to change during busy periods and during UK bank holidays. Please be aware that delays may occur in delivery time during our sale reductions.
All our deliveries are sent via DPD courier service and require a signature upon delivery. You will receive a SMS text or email informing you of the expected delivery time and date. You can follow the instructions on the text or email to rearrange delivery if the time is unsuitable for you. You can also inform DPD if you would like your parcel to be left in a safe place, with a neighbour or delivered to a local 'pick up' location.
Unfortunately we are currently unable to ship to PO Box, Self Storage (doddle etc.) or BFPO addresses.
UK Mainland (3-5 Working Days) - £5.49 per parcel (*Free UK Mainland Delivery for orders over £100 - excluding outlet & sale items).
UK Offshore (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands) (3-5 Working Days) - £14.99 per parcel.
The below shipping costs will vary depending on the weight and size of your parcel, the correct delivery fee will be calculated for you at the checkout. If your country is not listed below, unfortunately we are currently unable to deliver to you. Please see section below the table for tax and import duty information.
|COUNTRY||DELIVERY TIME||PRICE (GBP)|
|Czech Republic||3-5 DAYS||£11.99|
|Hong Kong||5-10 DAYS||£34.99|
|New Zealand||5-10 DAYS||£24.99|
|Republic of Ireland||3-5 DAYS||£11.99|
|Saudi Arabia||5-10 DAYS||£17.99|
|South Africa||5-10 DAYS||£17.99|
|South Korea||5-10 DAYS||£34.99|
|Spain (Mainland)||3-5 DAYS||£13.99|
|United Arab Emirates||5-10 DAYS||£13.99|
|United States of America||5-10 DAYS||£24.99|
VAT and Import Duty Information
Orders placed for delivery outside of the EU are not subject to VAT (20% will be deducted from your order at the checkout).
If ordering for delivery outside of the European Union, you are responsible for paying any tax or import duty costs incurred when the goods enter your country. Including any customs clearance fees. We recommend contacting your local customs office before ordering, to confirm if any additional charges may be applicable.
If you (or the recipient) refuse to accept the delivery, fail to pay import fees or attempt to return your order to avoid paying any fees or tax - your shipping charge will not be returned to you.
You will also be responsible for any charges resulting in your refusal or failure to pay import fees - such as the costs for shipping and handling back to ourselves or any other fees resulting in your failure to pay the import duty.