Please note: Our processing and shipping times are subject to change during busy periods and during UK bank holidays. Please be aware that delays may occur in delivery time during our sale reductions.
All our deliveries are sent via DPD courier service and require a signature upon delivery. You will receive a SMS text or email informing you of the expected delivery time and date. You can follow the instructions on the text or email to rearrange delivery if the time is unsuitable for you. You can also inform DPD if you would like your parcel to be left in a safe place / with a neighbour.
Unfortunately we are currently unable to ship to PO Box, Self Storage or BFPO addresses.
UK Mainland 2-3 Working Days - £4.99 per parcel (Free UK Mainland Delivery for orders over £75 - excluding outlet & sale items).
UK Offshore (N. Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands) 3-4 Working Days - £13.99 per parcel.
Our international postage rates are based on a parcel weight of up to 2kg, for orders over 2kg you may be charged more. The correct postage cost will be calculated for you automatically at the check out.
Orders placed for delivery outside of the EU are not subject to VAT (20% will be deducted from your order at the checkout).
Tax / Import Duty (Non-EU Countries Only)
If ordering for delivery outside of the European Union, you are responsible for paying any tax or import duty costs incurred when the goods enter your country. Including any customs clearance fees. We recommend contacting your local customs office before ordering, to confirm if any additional charges may be applicable.
If you (or the recipient) refuse to accept the delivery, fail to pay import fees or attempt to return your order to avoid paying any fees or tax - your shipping charge will not be returned to you.
You will also be responsible for any charges resulting in your refusal or failure to pay import fees - such as the costs for shipping and handling back to ourselves or any other fees resulting in your failure to pay the import duty.